Comments for Wanted - Hampton Roads http://www.hamptonroads-crime.org/crime-news help your community help you Mon, 12 May 2008 01:45:51 +0000 http://wordpress.org/?v=2.3.1 Comment on Pep Boys Virginia Beach by Maureen Smothers http://www.hamptonroads-crime.org/crime-news/2006/06/22/pepboys-auto-lynnhaven-parkway-virginia/#comment-179 Maureen Smothers Tue, 12 Sep 2006 04:15:25 +0000 http://www.hamptonroads-crime.org/crime-news/2006/06/22/pepboys-auto-lynnhaven-parkway-virginia/#comment-179 Have been completely "raped" at the Pep Boys on East Sopeedway in Tucson, Arizona...they absolutely ruined TWO clasic cars that were driving perfectly when I took them in there....One to get a fuel pump and the other to gt a Radiator......After reading the complaints on this web site I see it's futil to try and do anything about it.....Looks like the whole company is CROOKS !!....Sad for those of us that have paid out all this money and have to go to some one else to try to "unscrew" the damage they have done.... Maureen smothers franklyspeaking@webtv.net Have been completely “raped” at the Pep Boys on East Sopeedway in Tucson, Arizona…they absolutely ruined TWO clasic cars that were driving perfectly when I took them in there….One to get a fuel pump and the other to gt a Radiator……After reading the complaints on this web site I see it’s futil to try and do anything about it…..Looks like the whole company is CROOKS !!….Sad for those of us that have paid out all this money and have to go to some one else to try to “unscrew” the damage they have done…. Maureen smothers franklyspeaking@webtv.net

]]> Comment on Gang Graffiti Green Run, Virginia Beach by Do not mention me http://www.hamptonroads-crime.org/crime-news/2006/07/17/gang-graffiti-green-run-virginia-beach/#comment-104 Do not mention me Sat, 12 Aug 2006 22:50:12 +0000 http://www.hamptonroads-crime.org/crime-news/2006/07/17/gang-graffiti-green-run-virginia-beach/#comment-104 I have noticed that their is graffiti on lynhaven road that says Piru Crips an so on. I also drove through the landstown lakes section in virginia beach, and I also “believe” I saw gang graffiti their. Just wandering if you wanted to make an announcement on this blog about that or something. I have noticed that their is graffiti on lynhaven road that says Piru Crips an so on. I also drove through the landstown lakes section in virginia beach, and I also “believe” I saw gang graffiti their. Just wandering if you wanted to make an announcement on this blog about that or something.

]]> Comment on Pep Boys Virginia Beach by Myrta Rivera http://www.hamptonroads-crime.org/crime-news/2006/06/22/pepboys-auto-lynnhaven-parkway-virginia/#comment-29 Myrta Rivera Tue, 18 Jul 2006 13:55:18 +0000 http://www.hamptonroads-crime.org/crime-news/2006/06/22/pepboys-auto-lynnhaven-parkway-virginia/#comment-29 RIVERA & ASSOCIATES July 18, 2006 Pep Boys Store #0917 Ave 65 Infanteria Bo. Sabana Llana Rio Piedras, Puerto Rico 00924 Dear Mr. William De Thomas: Please accept my apology in having to address a complaint to you and to your corporate office. I made a verbal complaint to Neftali who took the work order and after an hour had passed no one had started to work on my automobile. It was up on the hydraulic rack and there were employees every where looking as if they were on a holiday. I was told that the person was on a break! I stood watching when he started working on my car at 4:15 PM and it was signed in at 3:01PM. The work order stated that the job was completed at 6:12 PM when I paid for it. The job was actually completed at 5:20 PM; which is not exactly two hours! I saw your employees fooling around and the individual who was working on my car was everywhere but focusing on finishing my car repair. I asked to have the old parts returned to me and they neglected to do so. This is to inform you that I was recommended to have the bushings replaced and when I asked for a quote Mr. Neftali informed me that they didn’t have the parts but made no effort to check as to a price quote. Perhaps, that’s the manner in which your employees are instructed to provide customer service but I can’t imagine it being profitable or amendable. I am without a doubt surprised and find it so grievous to have been treated in such a manner. Respectfully, Myrta Rivera Attachments Cc: Corporate Headquarters 3111 W. Allegheny Avenue Philadelphia, Pennsylvania 19132 RIVERA & ASSOCIATES
July 18, 2006

Pep Boys
Store #0917
Ave 65 Infanteria Bo. Sabana Llana
Rio Piedras, Puerto Rico 00924

Dear Mr. William De Thomas:

Please accept my apology in having to address a complaint to you and to your corporate office. I made a verbal complaint to Neftali who took the work order and after an hour had passed no one had started to work on my automobile. It was up on the hydraulic rack and there were employees every where looking as if they were on a holiday. I was told that the person was on a break! I stood watching when he started working on my car at 4:15 PM and it was signed in at 3:01PM. The work order stated that the job was completed at 6:12 PM when I paid for it. The job was actually completed at 5:20 PM; which is not exactly two hours! I saw your employees fooling around and the individual who was working on my car was everywhere but focusing on finishing my car repair. I asked to have the old parts returned to me and they neglected to do so.

This is to inform you that I was recommended to have the bushings replaced and when I asked for a quote Mr. Neftali informed me that they didn’t have the parts but made no effort to check as to a price quote.

Perhaps, that’s the manner in which your employees are instructed to provide customer service but I can’t imagine it being profitable or amendable.

I am without a doubt surprised and find it so grievous to have been treated in such a manner.

Respectfully,

Myrta Rivera

Attachments
Cc: Corporate Headquarters
3111 W. Allegheny Avenue
Philadelphia, Pennsylvania 19132

]]>